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Notedis a Website Feedback Tool for Freelance Developers and Small Agencies

We built our own website feedback tool because existing solutions were too expensive and complicated for freelancers. Here's why Notedis is different at $20/month.

Here's the article with GA tracking parameters added to all Notedis URLs:

Website Feedback Tool for Freelancers: Why We Built Notedis (And How It Saves Hours)

The "It's Broken" Problem Every Freelancer Knows

If you're a freelance web developer or run a small agency, you know this scenario all too well. You get a message from a client at 9 PM: "The website is broken." That's it. No screenshot. No explanation of what they were doing. No browser information. Just... broken.

After the tenth time asking "Can you send me a screenshot?" or "What browser are you using?", I realized there had to be a better way to collect client feedback without the endless back-and-forth.

Why Existing Feedback Tools Weren't Built for Freelancers

I looked at the existing website feedback tools on the market. The problem? They were all built for enterprise teams with enterprise budgets:

  • Too expensive for freelancers and small agencies ($50-100+/month per project)

  • Too complicated requiring clients to create accounts just to report a bug

  • Over-engineered with features freelancers never use (approval workflows, team hierarchies, etc.)

  • Poor user experience making it harder, not easier, for non-technical clients

As a freelancer managing 5-10 client sites at a time, I needed a visual feedback tool that was simple, affordable, and didn't add friction to my client relationships.

Building Notedis: A Feedback Tool for the Solo Developer

The Core Problem We Solved

The biggest issue with client feedback isn't that clients don't want to be helpful. It's that they don't know how to be helpful. Non-technical clients don't think to mention:

  • What browser they're using

  • What they clicked on before the error

  • Their screen size or device

  • The exact URL where the problem occurred

So we built Notedis.com to automatically capture all of this information while keeping the process dead simple for clients.

Making It Easy for Everyone

For Clients: Zero Friction

We designed Notedis with one goal: make it so easy that even the least tech-savvy client can report issues clearly.

  • One click to open the feedback widget

  • Point and click to annotate exactly what's wrong

  • No account creation required (just enter an email and hit submit)

  • No new tools to learn (it's right there on the website they're already viewing)

For Developers: Zero Hassle

As freelancers ourselves, we know your time is valuable. Notedis gets out of your way:

  • 5-minute setup: Drop in a single script tag and you're done

  • Email notifications: Get feedback directly in your inbox (no need to check another dashboard)

  • Reply via email: Respond to clients without switching tools

  • Automatic context: Every submission includes browser, device, URL, and screenshot (no more detective work)

  • Unlimited sites: One subscription covers all your client projects

The entire process takes seconds for clients and eliminates hours of back-and-forth for you.

How It Actually Works

Notedis is a lightweight visual feedback widget that embeds into any website:

  1. Instant Screenshots: Client clicks the widget, it captures what they're seeing

  2. Visual Annotations: They draw, highlight, or add notes directly on the screenshot

  3. Smart Context Capture: Browser, OS, screen size, URL (all captured automatically)

  4. Email-Based Workflow: No logins, no new platforms (everything happens via email)

  5. Clean Feedback Dashboard: Optional web dashboard if you want to see all feedback in one place

The Tech Stack (Keeping It Simple)

We built Notedis as a vanilla JavaScript widget that works everywhere:

  • Lightweight embed (under 50KB)

  • HTML5 Canvas for screenshot capture

  • Simple drawing tools for annotations

  • Automatic browser/device detection

  • Email notification system

  • Optional dashboard for managing multiple projects

Built for Freelancers and Small Agencies

Most website feedback tools are built for large companies with 50+ person product teams. We built Notedis specifically for:

Freelance Web Developers managing multiple client websites who need one feedback solution that works across all projects.

Small Digital Agencies (2-10 people) who want their clients to have a consistent, professional feedback experience without the enterprise price tag.

Solo Consultants who need to look professional while keeping costs low and tools simple.

The Pricing: Built for Freelance Budgets

We priced Notedis at $20/month for unlimited sites and unlimited feedback. No per-seat charges, no project limits, no complex tiers.

Why? Because when you're a freelancer billing clients $50-150/hour, spending $100/month per client on a feedback tool doesn't make financial sense. You need something affordable that just works across all your projects.

Think about it: if you're managing 5 client sites, that's $4/month per project for unlimited feedback. Compare that to the enterprise tools charging $50-100 per project per month.

Lessons Learned Building a Feedback Tool for Freelancers

1. Simplicity is Non-Negotiable

Freelancers don't have time to configure complex tools. Our first prototype had way too many features. We stripped it down ruthlessly: capture, annotate, submit. Done.

2. Your Clients Won't Create Accounts

This was huge. Requiring clients to create accounts killed our early adoption. The moment we removed that barrier, feedback submissions tripled. Your clients want to report issues, but they won't jump through hoops to do it.

3. Email Integration is Essential

Freelancers already live in their inbox. Adding another dashboard to check daily is a non-starter. Email notifications and email replies mean Notedis fits into your existing workflow.

4. One Subscription for All Projects

Charging per-project doesn't work for freelancers. You need predictable costs. $20/month total, regardless of how many client sites you manage.

5. Visual Context Eliminates 90% of Follow-Up Questions

"The button doesn't work" becomes a screenshot showing exactly which button, on which page, in which browser. That's the difference between 5 minutes to fix vs. 30 minutes of Q&A.

Why Freelancers Love Visual Feedback Tools

Text-based feedback is ambiguous. When a client says "the menu is weird on mobile," you're left guessing:

  • Which page?

  • Which menu?

  • What phone?

  • What browser?

  • Weird how?

A screenshot with annotations removes all doubt. You see exactly what they see, know exactly what device and browser they're using, and can fix the issue in minutes instead of hours.

Making the Switch from Email to Structured Feedback

Before Notedis, our feedback process looked like this:

  1. Client emails: "Something's wrong"

  2. We reply: "Can you send a screenshot?"

  3. Client sends screenshot (maybe)

  4. We reply: "What browser?"

  5. Client replies: "Safari" (on Windows... which doesn't exist)

  6. 10 emails later, we finally understand the issue

Now with Notedis:

  1. Client clicks widget, annotates screenshot, submits

  2. We receive email with screenshot, annotations, browser info, device info, URL

  3. We fix the issue

  4. Done

That's the difference between 30 minutes and 3 minutes.

Want to Try It?

If you're a freelancer or small agency tired of playing email ping-pong with clients over vague feedback, check out Notedis.com.

What you get:

  • Unlimited client websites

  • Unlimited feedback submissions

  • Email notifications and replies

  • Automatic browser/device detection

  • Visual annotation tools

  • Clean, optional dashboard

  • Just $20/month total

Setup time: Under 5 minutes
Client learning curve: Zero
Monthly cost per project: Less than a coffee

No complex configuration. No forcing your clients to create accounts. No per-project fees. Just simple, visual feedback that helps you fix issues faster and look more professional.

The Bottom Line for Freelancers

Building our own client feedback platform wasn't about creating another enterprise tool. It was about solving the daily frustration of unclear bug reports when you're managing multiple client projects solo or with a small team.

If you're tired of the "it's broken" messages, if you're spending more time gathering information than fixing issues, and if you need an affordable solution that works across all your client sites, a visual feedback tool like Notedis might save you hours every week.

The best part? Because we built it as freelancers for freelancers, we made sure it's affordable, simple, and actually solves the problem without adding complexity to your workflow.

Try Notedis today: notedis.com